Terms and Condition

Last Updated: 10-03-2026


Welcome to Lurance. These Terms and Conditions govern your use of our website https://lurance.in and the purchase of products from our online store. By accessing this website or placing an order, you agree to comply with these terms.
If you do not agree with any part of these Terms and Conditions, please do not use our website.

 

  1. Company Information

This website is owned and operated by Lurance Fragrances Private Limited, a company registered in India.
Registered Office: Kalinga Ashok City, Bhubaneswar, Odisha, 751002.
Email: lurancefragrances@gmail.com
Website: https://lurance.in

  1. Use of the Website

By using this website, you agree that:

  • You are at least 18 years old or using the website under parental supervision.
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  • You will provide accurate and complete information when making purchases.
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  • You will not misuse the website for fraudulent activities.
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  • You will not attempt to damage, hack, or disrupt the website.
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  • We reserve the right to refuse service or cancel orders if misuse or suspicious activity is detected.

 

  1. Products and Descriptions

Lurance specializes in premium fragrances designed for long-lasting performance. While we make every effort to accurately describe our products, actual fragrance experience may slightly vary depending on:

  • Individual skin chemistry
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  • Weather conditions
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  • Storage conditions
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  • Application method

Product images on the website are for illustrative purposes and packaging may vary slightly.

 

  1. Pricing

All prices listed on the website are in Indian Rupees (INR).
Prices may change without prior notice.
We reserve the right to modify prices, discontinue products, or limit quantities at any time.

  1. Orders and Payment
  • By placing an order, you agree that:
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  • All information provided is accurate.
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  • You are authorized to use the payment method used for the purchase.
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  • Payments are processed through secure payment gateways. Lurance does not store or access your card details.

Orders may be cancelled if:

  • Payment is unsuccessful
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  • The product is out of stock
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  • Suspicious activity is detected

 

  1. Shipping

We ship across India through trusted logistics partners.
Estimated delivery times may vary depending on location, courier services, and external factors.
Lurance is not responsible for delays caused by:

  • Courier service disruptions
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  • Weather conditions
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  • Natural disasters
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  • Government restrictions
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  • Customers will receive tracking information once orders are shipped.

 

  1. Returns and Refunds

Due to the personal nature of fragrance products, we generally do not accept returns once the product has been opened or used.
However, returns may be accepted if:

  • The product is damaged or missing.
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  • The wrong product was delivered.

Customers must contact us within 48 hours of delivery with photo proof of the issue.
Refunds, if approved, will be processed within 5–7 business days to the original payment method.

 

  1. Intellectual Property

All content on this website including:

  • Brand name
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  • Logos
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  • Product names
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  • Images
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  • Text
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  • Designs
are the intellectual property of Lurance Fragrances Private Limited. Unauthorized use, copying, or reproduction is strictly prohibited.

 

  1. Limitation of Liability

Lurance shall not be liable for any direct or indirect damages arising from:

  • Improper use of products
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  • Allergic reactions to fragrances
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  • Delays in shipping
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  • Website interruptions
Customers are advised to test fragrances responsibly.

 

  1. Privacy

Your personal information is handled according to our Privacy Policy. By using this website, you agree to the collection and use of information as described in the Privacy Policy.

 

  1. Changes to Terms

Lurance reserves the right to modify these Terms and Conditions at any time without prior notice.
Updated versions will always be posted on this page.
Continued use of the website after changes means you accept the revised terms.

 

  1. Governing Law

These Terms and Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website shall fall under the jurisdiction of the courts of Bhubaneswar, Odisha, India.

 

  1. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
Email: lurancefragrances@gmail.com
Website: https://lurance.in

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